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Santa Clara Urban Hotel & Spa Palma de Mallorca, Palma de Mallorca
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Key details
About the Hotel
Sant Alonso, 16,
Palma de Mallorca,
Spain,
07001,
Balearic Islands
The 4-star Santa Clara Urban Hotel & Spa, nestled in the narrow cobblestone streets of Palma's charming Old Town, features a metal beehive sculpture by Majorcan artist Pep Llambias in its reception area and a two-tiered rooftop terrace overlooking the Santa Clara convent gardens.
Contemporary Stone Rooms
Twenty rooms at Santa Clara Urban Hotel & Spa combine exposed ancient stone with tile floors and modern amenities, featuring pillow menus, air conditioning, and safes.
Rooftop Views Café
A coffee shop/café serves guests while the rooftop terrace provides panoramic views of Palma's Gothic cathedral, Mediterranean Sea, and Bellver Castle.
Wellness Center Features
The spa and wellness center includes a hot tub, Turkish bath, and sauna, offering massage treatments and body therapies. A conference room accommodates up to 20 people for business meetings.
Historic District Access
The Santa Clara positions guests minutes from the 10th-century Arab Baths and Gothic cathedral, with the airport bus stop five minutes away on the main road.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
EUR 30 per day
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cribs
Spa & Leisure
Sun terrace
Spa & wellness center
Sauna
Jacuzzi
Treatment room
Beauty treatment
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Sant Alonso, 16,
Palma de Mallorca,
Spain,
07001,
Balearic Islands
Map view
street view
Sant Alonso, 16,
Palma de Mallorca,
Spain,
07001,
Balearic Islands
City landmarks
Plaza de la Llotja 5
Sa Llotja
3000 ft
Square
Plaza Mayor
2100 ft
Museums
Es Baluard Museum of Modern and Contemporary Art
4400 ft
Avenida Jaime III
3500 ft
Public Building
Consolat de Mar de Palma
2500 ft
Gallery
Can Solleric
2200 ft
Plaça d'Espanya
Plaza Espana
4100 ft
Castle
Castell de Bellver
1.8
mi
Square
Placa Major
2100 ft
Museums
Museu Fundacion Juan March Palma
2400 ft
07001 Palma
Parc de la Mar
2000 ft
Plaza del Olivar
3200 ft
Square
Placa de la Reina
2100 ft
Events
Palma Convention Centre
3700 ft
Parks
Sa Feixina Park
4500 ft
Nearby
Church
Catedral de Mallorca
1400 ft
Palace
Royal Palace of La Almudaina
1700 ft
Church
Convent of Santa Clara
200 ft
La Rambla
1700 ft
Church
Santa Eulalia
1000 ft
Carrer de Can Serra
Arab Baths
700 ft
Museums
Fundacion Bartolome March Servera
1600 ft
Museums
Museum of Mallorca
500 ft
Church
Church of Sant Nicolau
1800 ft
Plaza de Juan Carlos I
Passeig des Born
1700 ft
Placa de la Porta del Camp
Porta del Camp square
1200 ft
Square
Placa de Cort
1500 ft
Calle de Can Serra 7
Banos Arabes
1700 ft
Placa de Sant Francesc
Monumento a Fray Junipero Serra
700 ft
Museums
Museu Diocesa de Mallorca
1000 ft
Restaurants
La Taberna del Caracol
400 ft
Carrer de Sant Alonso 2
Cafe Murada Ristorante & Pizzeria
1300 ft
Paseo Dalt Murada 2
Las Olas Bistro
800 ft
Calle Can Fortuny 5 Call Jewish Quarter Entrance
Serendipity
600 ft
Calle Sol 2
Il Porticato
1300 ft
Calle Ramon Llull 8
Can Joan de s'Aigo
1800 ft
Calle Baro de Santa Maria del Sepulcre 5
Sa Bodegueta
1200 ft
Carrer Sant Crist
Restaurante Osteria de Placa Sant Francesc
1000 ft
Placa Sant Francesc Nr. 2
Can Cera Gastro-Bar
1000 ft
Carrer del Convent de Sant Francesc 8
Bar Mezclarte
900 ft
Carrer de Sant Francesc
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
7.6
Location
9.4
Service
7.6
Dining
7.0
Guest reviews
8.4/10
based on 5 reviews
4.5/5
based on 671 reviews
8.7
8.7/10 based on 554 reviews
#18 of 96 hotels in Palma de Mallorca based on Tripadvisor
Alexander
United Kingdom,
March
2025
5.4/10
My stay at the Santa Clara Urban Hotel & Spa was a mixed bag. While I was welcomed with a nice bottle of cava and the location near iconic sights in Palma was fantastic, several issues with service and facilities left me disappointed. The noisy plumbing early in the morning and the fact that the sauna was not operational detracted from my experience significantly.
Rooms
5.0
The room was spacious with a large bed, but I encountered several broken items that hindered my comfort, including the phone and safe. The lack of sufficient toiletries also stood out.
Service
6.0
Upon arrival, the reception was warm, but the staff's follow-up on service requests was lacking. I felt let down when my requests for repairs went unaddressed.
Location
9.0
The hotel's location was excellent, right in the heart of the old town and surrounded by great dining options. It made exploring Palma very convenient.
Dining
6.0
Breakfast was fresh but quite basic, lacking the wow factor I expected from a boutique hotel. There were many nearby dining options, though, which compensated for this somewhat.
Facilities
5.0
While the hotel had some appealing features, like a rooftop terrace with lovely views, the broken sauna and limited spa offerings detracted from the overall experience.
Arthur
United Kingdom,
February
2025
7.2/10
My stay at the Santa Clara Urban Hotel & Spa was a good experience, with the charming boutique atmosphere and helpful staff being standout features. The rooftop terrace offered stunning views, perfect for relaxing with a drink. However, the spa facilities were a bit underwhelming, and noise from nearby traffic could be an issue depending on the room location. Overall, it was a nice visit that I would love to repeat! 🌟
Rooms
8.0
I stayed in a spacious room that was well-designed, featuring a beautiful bathroom. However, we faced some noise from the upper room, which affected our comfort a bit.
Service
10.0
The staff was incredibly friendly and went above and beyond, including ordering pizza for us late at night when we arrived with our baby. They truly deserve praise for their excellent service!
Location
9.0
The hotel is perfectly located near iconic sites like the Cathedral, making it easy for me to explore Palma's charm.
Dining
9.0
I really enjoyed the breakfast, which had a great variety and quality that exceeded my expectations for a boutique hotel.
Facilities
7.0
While the spa was nice, it was smaller than I anticipated, mainly just a tiny pool and sauna. I would have preferred a bit more from that aspect.
Jason
United Kingdom,
December
2024
7.4/10
I had a lovely stay at Santa Clara Urban Hotel & Spa, appreciating the spacious and modern rooms as well as the hotel's cleanliness. The location in the old town made it easy to explore nearby attractions, but the views were a bit limited due to the setting. I was impressed by the quality and variety of the breakfast, though I felt they could improve service for later risers basking in the morning sun.
Rooms
8.0
My room was larger than expected and had a modern design. I appreciated the thoughtful features, but a full-length mirror would have been nice.
Service
8.0
The reception staff were warm and helpful, making my check-in smooth. I even received a complimentary bottle of cava, which was a good touch!
Location
10.0
The hotel is perfectly situated in the old town, just a short walk from landmarks like the cathedral and the marina. It was also quiet, which I really appreciated.
Dining
8.0
The breakfast was excellent, offering a wide variety that exceeded my expectations for a boutique hotel. However, some items could be served in smaller batches to keep them fresh for latecomers.
Facilities
8.0
The small spa with a jacuzzi and sauna added to the experience, although I only used it once during my stay. The roof terrace was also a beautiful spot to unwind.
Jordan
United Kingdom,
November
2024
6.8/10
I enjoyed my stay at Santa Clara Urban Hotel & Spa, particularly because of its fantastic location in the heart of Palma's old town and the stunning views from the rooftop terrace. The staff were mostly friendly and accommodating, which added a personal touch to the experience. However, I found some aspects like the breakfast selection to be disappointing compared to my expectations for a boutique hotel. Overall, it was a pleasant stay, though not without its flaws.
Rooms
8.0
My room was quite spacious and well-designed, giving me a comfortable space to relax. However, there were minor issues like a dirty floor on arrival that seemed to persist during my stay.
Service
7.0
The staff were generally warm and helpful, making me feel welcome throughout my stay. I did have some concerns with communication, particularly with a few receptionists, but overall their service was commendable.
Location
9.0
The hotel's location was excellent, just a short walk from major attractions like the Cathedral. It was nestled in a quiet part of the old town, which I really appreciated.
Dining
6.0
While I loved the atmosphere of the breakfast area and the staff's friendliness, I found the breakfast itself lacking. It was quite basic and didn't offer the variety I expected.
Facilities
6.0
The hotel had a small spa area with a Jacuzzi and sauna, but I felt that the spa facilities were underwhelming. The availability of bike hire from reception was a nice touch though.
Jayden
United Kingdom,
November
2024
7.4/10
I had a lovely stay at Santa Clara Urban Hotel & Spa, enjoying the spacious and beautifully decorated room, along with the stunning views from the rooftop terrace. However, the service at breakfast could have been friendlier, and some minor cleanliness issues were disappointing. Overall, the hotel's boutique charm and excellent location made for a nice experience.
Rooms
9.0
My room was large and well-designed, featuring a unique glass panel that overlooked the shower. It really felt comfortable and inviting, making my stay enjoyable.
Service
7.0
While the staff were friendly, I found the breakfast service a bit lacking in warmth. I appreciated their help with local recommendations, but the breakfast experience could be improved.
Location
10.0
The location was fantastic, right in the old town and just a 10-minute walk from the Cathedral. It made exploring Palma super convenient.
Dining
6.0
The breakfast had some made-to-order options that were nice, but the overall vibe was not very welcoming. Thankfully, there were plenty of dining options nearby that I enjoyed.
Facilities
8.0
I loved the rooftop terrace for its relaxing atmosphere and beautiful views, and the Turkish bath and sauna were a nice bonus.
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